Privacy Policy

Last updated: August 2025

Privacy Policy

Olive & Vine Shop LLC ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website or purchase products from our store.

Information We Collect

When you visit our store, we collect:

• Contact information: name, email address, phone number, shipping address
• Order information: products purchased, order history, payment details (processed securely through Shopify — we do not store your full card number)
• Device information: IP address, browser type, operating system, device identifiers
• Usage data: pages visited, time spent on pages, referring website, click data

How We Use Your Information

• To process and fulfill your orders
• To communicate with you about your orders, including shipping updates and delivery confirmations
• To respond to your inquiries and provide customer support
• To send marketing emails about new products and promotions (only if you opt in — you can unsubscribe at any time)
• To detect and prevent fraud, abuse, and security issues
• To improve our website, products, and services based on your feedback and usage patterns

Sharing Your Information

We share your information with the following service providers to operate our store:

• Shopify: our e-commerce platform that processes payments and manages orders
• Shipping carriers: USPS and UPS for package delivery
• Email service providers: for order confirmations and marketing emails
• Analytics providers: Google Analytics for website traffic analysis

We do not sell your personal information to third parties. We only share information as necessary to fulfill your orders and operate our business.

Cookies

Our website uses cookies to remember your cart contents, recognize you on return visits, and analyze traffic. You can disable cookies in your browser settings, but some features of our store may not function properly without them.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to access: request a copy of the personal information we hold about you
• Right to correction: request that we correct inaccurate or incomplete information
• Right to deletion: request that we delete your personal information
• Right to opt out: unsubscribe from marketing communications at any time

To exercise any of these rights, contact us at contact@oliveandvineshop.com.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. Payment information is encrypted and processed through Shopify's PCI-compliant payment system. We never store your full credit card number on our servers.

Children's Privacy

Our store is not directed at children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact

For privacy-related questions or requests, contact us at contact@oliveandvineshop.com or write to us at: 749 F Street, Chesapeake Beach, MD 20732.